Latest News

Dealing with the Coronavirus (COVID-19)

New Directions Psychology continues to provide psychological services during the COVID-19 pandemic. We are currently open for face-to-face clients and TELEHEALTH services to our clients as per government guidelines. 

Following current public health guidelines please do not attend if you are experiencing COVID-19 symptoms or are unwell, have been tested for COVID-19 and are awaiting test results or live with a person awaiting test results, are a confirmed case and or have been in contact with a confirmed case and/or are self-isolating or in quarantine or have travelled internationally or to an identified hot spot recently. 


Please refer to the Department of Health website to stay up-to-date with Government advice.

There will be no cancellation fee for such non-attendance. Please contact the clinic 3376 1977 to discuss possible alternate options for continuity of therapy.  

Psychological Services via the Coronavirus (COVID-19) Medicare Benefits Schedule (MBS) items and other Third Party Referrals

On 11th March, the Federal Government announced a $2.4 Billion health plan to fight COVID-19 to protect all Australians from the coronavirus (COVID-19). This initial plan included introducing specific Medicare items to be used to access health support. These Medicare Benefits Schedule (MBS) items can now be claimed.

The items include videoconference or via phone  consultations and services, which can be provided by psychologists, GPs, specialists, consultant physicians, consultant psychiatrists, nurse practitioners and other allied mental health workers for the whole population and will be bulk billed for those that meet current eligibility criteria.

In addition, allied health providers who are in self-isolation for possible COVID-19 infection will also be able to continue to provide mental health services to patients during the period of their isolation. Thus, ensuring continuity of care for their existing and for newly referred clients.

In addition, clients under DVA (with pre-approval), and WORKCOVER referrals and attending under NDIS funding arrangements are also able to continue with and access psychological therapy via videoconference or telephone consult.

Please contact the clinic on 3376 1977 or via email if you require further information for accessing ongoing and new psychological services under these referrals and/or as a private paying client.

Medicare reforms and doubled sessions

The Federal Government as part of the recent Budget, announced $17.3 million of funding over two years (2020-21) to continue the implementation of recommendations from the MBS Review Taskforce to ensure patient safety and high-quality care.

$100.8 million of funding has been allocated towards increasing access to Better Access sessions from 10 to 20 per year, nationally, for the next two years. 

The additional services will be available nationally from Friday 9 October. See below link for further information:$File/Factsheet-Practitioners-Mental-Health-Services-COVID-19.pdf

Please contact the clinic on 3376 1977 or via email if you require further information.


NDIS Funding

New Directions Psychology is a registered provider under The National Disabilities Insurance Scheme (NDIS).

The NDIS was set up as a new way of providing individualised support for eligible people with permanent and significant disability, their families and carers. The National Disability Insurance Agency (NDIA) is responsible for delivering the NDIS. The NDIS supports people with disability to build skills and capability so they can participate in the community and employment.

NDIS is now available in Ipswich and Brisbane City 


For further information, please see NDIS.

     ENACT: Environmental enrichment for infants; parenting with Acceptance and Commitment Therapy

A clinical trial is currently underway at the University of Queensland to test a new early intervention approach, called “ENACT”, that aims to improve outcomes for parents and babies. Mothers currently pregnant with a baby who has a first-degree relative diagnosed with Autism Spectrum Disorder (i.e. baby’s parent or sibling) may be eligible to participate. Families will be randomly allocated to take part in ENACT or to receive care as usual. All families will receive a report from a developmental paediatrician detailing their child’s 12-month developmental assessment free of charge.

To find out more, please visit, or contact project officer Kavindri Kulasinghe at or on (07) 3069 7527.

If you are in crisis or have a mental health emergency and require immediate assistance:

Phone the Ambulance Service - 000
Visit your local hospital emergency department
Call or visit your local mental health service
Contact your local GP