If you are in crisis or have a mental health emergency and require immediate assistance:

Phone the Ambulance Service - 000
Visit your local hospital emergency department
Call or visit your local mental health service
Contact your local GP

Latest News

Dealing with the Coronavirus (COVID-19)

Following current public health guidelines please do not attend if you are required to self-isolate, experiencing any fever or respiratory symptoms, have travelled internationally recently or had contact with someone with COVID-19. 


Please refer to the Department of Health website to stay up-to-date with Government advice.

There will be no cancellation fee for such non-attendance. Please contact the clinic 3376 1977 to discuss possible alternate options for continuity of therapy.  

Psychological Services via the Coronavirus (COVID-19) Medicare Benefits Schedule (MBS) items and other Third Party Referrals

On 11th March, the Federal Government announced a $2.4 Billion health plan to fight COVID-19 to protect all Australians from the coronavirus (COVID-19). This plan included introducing specific Medicare items to be used to access health support. These Medicare Benefits Schedule (MBS) items can now be claimed.

The items include bulk-billed videoconference or via phone  consultations and services, which can be provided by psychologists, GPs, specialists, consultant physicians, consultant psychiatrists, nurse practitioners and other allied mental health workers for those that meet current eligibility criteria.

In addition, allied health providers who are in isolation for possible COVID-19 infection will also be able to continue to provide mental health services to their patients during the period of their isolation. Thus, ensuring continuity of care for their clients.

For further information please click on link below:

Coronavirus (COVID-19) Medicare Benefits Schedule (MBS)


In addition, clients under DVA (with pre-approval), and WORKCOVER referrals and attending under NDIS funding arrangements are also able to continue with and access psychological therapy via videoconference or telephone consult.

Please contact the clinic on 3376 1977 or via email if you require further information for accessing ongoing and new psychological services under these referrals and/or as a private paying client.

If you are worried about not having enough data for TELEHEALTH,  Telstra is offering extra for their clients.  Please see the link below for more informaiton:



Coping with Coronavirus (COVID-19) Anxiety

As the number of Coronavirus (COVID-19) cases across the world and within Australia increase, it is understandable that you and your family and may be experiencing some stress and uncertainty in relation to the current situation.

It is important that we learn to manage our stress before it turns to more severe anxiety and panic.


For information on some useful strategies which can help both adults and children cope with the stress or anxiety experienced as a result of the COVID-19 outbreak​ click here  

Cognitive Assessments

New Directions Psychology offers cognitive ability assessment. 

Cognitive ability assessment (or intelligence testing) is available for children and adolescents aged 6-16 years.

It is not uncommon for children presenting with emotional and behavioural difficulties to have underlying learning or developmental issues, which may or may not have been identified. 

Assessments are conducted by our clinical psychologists and will involve between 3-4hrs of face-to-face interview and testing using the Wechsler Intelligence Scale for Children (WISC-V), the most widely used test for assessing cognitive abilities.

For further information, please see Cognitive Assessment.

NDIS Funding

New Directions Psychology is a registered provider under The National Disabilities Insurance Scheme (NDIS).

The NDIS was set up as a new way of providing individualised support for eligible people with permanent and significant disability, their families and carers. The National Disability Insurance Agency (NDIA) is responsible for delivering the NDIS. The NDIS supports people with disability to build skills and capability so they can participate in the community and employment.

NDIS is now available in Ipswich and Brisbane City 


For further information, please see NDIS.