Psychological services for people in rural and remote areas

In the 2017-18 Federal Budget, the Australian Government announced funding to enable Australians living or working in rural and regional Australia to access psychological therapy via video conferencing by expanding the Medicare ‘Better Access’ initiative. This new scheme is referred to as telehealth services.

What is Telehealth?

A telehealth service is a psychological therapy service that is delivered via video conference, which requires both a visual and audio link be established between a patient and their treating allied health professional and/or by telephone. Telehealth services can be delivered by suitably qualified allied health professionals, including clinical psychologists.

Under the relevant Medicare items of the Better Access initiative:

  • eligible patients can access all consultations through video conferencing preferably and/or via telephone

Am I eligible?

You are eligible to access Telehealth services if:

  • you meet criteria for the Better Access initiative: your doctor has assessed that you are suffering from a mental disorder and would benefit from a structured approach to the management of your treatment needs

For further information for referrers regarding Telehealth, please see link below;

For further information for clients regarding accessing Telehealth, please see link below;

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